:root{color:#0f172a;background:radial-gradient(circle at 10% 10%,#e0f2fe 0%,#eef2ff 35%,#f8fafc 100%);font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{background:0 0;margin:0}.app{box-sizing:border-box;gap:14px;width:100%;min-width:0;max-width:560px;min-height:100svh;margin:0 auto;padding:18px 14px 28px;display:grid}.app:has(>.app-header){align-content:start;gap:0;padding-top:8px;padding-bottom:24px}.app:has(>.app-header) .app-header{margin:0 0 10px}.card{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffd6;border:1px solid #94a3b840;border-radius:18px;padding:16px;box-shadow:0 12px 35px #0f172a14}h1{letter-spacing:-.01em;margin:0;font-size:1.35rem}h2{margin:0 0 12px;font-size:1.05rem}form{gap:10px;display:grid}label{color:#334155;gap:6px;font-size:.88rem;font-weight:600;display:grid}input,select,textarea,button{font:inherit}input,select,textarea{background:#f8fafc;border:1px solid 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#67e8f9;border-radius:16px;gap:8px;margin-bottom:12px;padding:12px;display:grid}.review-title{color:#0f766e;align-items:center;gap:8px;margin:0;font-weight:700;display:inline-flex}.review-panel-google-wrap{justify-content:center;padding:6px 0 2px;display:flex}.review-panel-google-g{width:44px;height:44px;display:block}.primary-large{padding:12px 14px;font-size:1rem}.customer-review-card button:not(.voice-hold-button){color:#0f172a;background:linear-gradient(#fde047,#facc15);border:1px solid #eab308;font-weight:700;box-shadow:0 4px 14px #eab3084d}.customer-review-card button:not(.voice-hold-button):hover:not(:disabled){filter:brightness(1.03)}.customer-review-title{font-size:1rem;line-height:1.35}.customer-review-checking{text-align:center;margin:8px 0 0}.customer-review-gate-error{color:#991b1b;background:#fef2f2;border:1px solid #fecaca;border-radius:12px;margin:0 0 12px;padding:10px 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.25s;color:#fff!important;background:linear-gradient(#25d366,#128c7e)!important;border:2px solid #0000000f!important;padding:0!important;font-weight:500!important;display:grid!important;box-shadow:0 10px 36px #128c7e7a!important}.customer-review-card .voice-hold-button:hover:not(:disabled){filter:brightness(1.06)}.customer-review-card .voice-hold-button:active:not(:disabled){transform:scale(.96)}.customer-review-card .voice-hold-button.voice-hold-button--active{animation:1.15s ease-out infinite voice-hold-ring-recording;transform:scale(1.06);background:linear-gradient(#f87171,#dc2626)!important;box-shadow:0 10px 36px #dc262680!important}.customer-review-card .voice-hold-button.voice-hold-button--active:active{transform:scale(1.02)}@keyframes voice-hold-ring-recording{0%,to{box-shadow:0 0 #ef444480,0 10px 36px #dc26267a}55%{box-shadow:0 0 0 22px #ef444400,0 12px 40px #b91c1c8c}}.app-header{z-index:60;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);box-shadow:none;background:0 0;border:none;gap:0;padding:0;display:grid;position:sticky;top:0}.app.app--staff[data-staff-theme=dark] .app-header{background:0 0}.header-top{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.brand-lockup{-webkit-user-select:none;user-select:none;align-items:center;gap:10px;padding:2px 0;display:inline-flex}.brand-lockup__logo{flex:none;width:34px;height:34px;display:block}.brand-lockup__name{letter-spacing:-.03em;color:#a855f7;font-size:2rem;font-weight:800;line-height:1}.brand-lockup--header .brand-lockup__logo{width:36px;height:36px}.brand-lockup--header .brand-lockup__name{font-size:2.05rem}.brand-lockup--drawer .brand-lockup__logo{width:30px;height:30px}.brand-lockup--drawer .brand-lockup__name{font-size:1.65rem}.brand-lockup--auth .brand-lockup__logo{width:38px;height:38px}.brand-lockup--auth .brand-lockup__name{font-size:2.15rem}.icon-button{border-radius:12px;padding:10px 12px;font-size:.86rem}.menu-panel{background:#eef2ff;border:1px solid #c7d2fe;border-radius:14px;gap:8px;padding:10px;display:grid}.menu-panel button{color:#0f172a;background:#e2e8f0;justify-content:flex-start}.menu-panel .active-menu-item{color:#fff;background:linear-gradient(135deg,#0f766e,#0e7490)}.app-kicker{color:#0e7490;text-transform:uppercase;letter-spacing:.08em;margin:0 0 4px;font-size:.82rem;font-weight:700}.brand-tagline{color:#64748b;margin:0 0 8px;font-size:.78rem;font-weight:500;line-height:1.35}.customer-header-business-name{color:#0f172a;letter-spacing:-.02em;margin:0 0 8px;font-size:1.12rem;font-weight:700;line-height:1.25}.title-row{align-items:center;gap:8px;display:inline-flex}.row-actions{justify-content:flex-end;margin-bottom:10px;display:flex}.customer-list-filters{grid-template-columns:1fr 1fr;gap:10px 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input{padding-right:44px}.password-toggle{color:#64748b;box-shadow:none;background:0 0;border-radius:10px;min-width:0;padding:8px;position:absolute;top:50%;right:6px;transform:translateY(-50%)}.password-toggle:hover{color:#0f172a;background:#f1f5f9}.auth-primary{letter-spacing:.02em;border:1px solid #eab308;border-radius:14px;width:100%;margin-top:4px;padding:14px 16px;font-size:.95rem;font-weight:700;box-shadow:0 4px 14px #eab30859;color:#0f172a!important;background:linear-gradient(#fde047,#facc15)!important}.auth-primary:hover{filter:brightness(1.03)}.auth-primary:disabled{opacity:.65}.auth-link{color:#2563eb;width:100%;box-shadow:none;background:0 0;margin-top:4px;padding:8px;font-size:.88rem;font-weight:600}.auth-link:hover{background:0 0;text-decoration:underline}.auth-switch{text-align:center;color:#64748b;margin:0;font-size:.88rem}.auth-link-inline{color:#2563eb;font-weight:700;font-size:inherit;box-shadow:none;background:0 0;border:none;padding:0;display:inline}.auth-link-inline:hover{text-decoration:underline}.auth-legal-consent{color:#475569;cursor:pointer;align-items:flex-start;gap:10px;margin-top:12px;font-size:.88rem;font-weight:500;line-height:1.45;display:flex}.auth-legal-consent input[type=checkbox]{accent-color:#7c3aed;cursor:pointer;flex-shrink:0;width:18px;height:18px;margin-top:3px}.auth-legal-consent a{color:#2563eb;text-underline-offset:2px;font-weight:600;text-decoration:underline}.auth-legal-consent a:hover{color:#1d4ed8}.legal-doc-shell{border-radius:22px;width:100%;max-width:640px;max-height:min(90vh,900px);margin:0 auto;padding:24px 22px 32px;overflow-y:auto;box-shadow:0 4px 6px #0f172a0a,0 22px 50px #0f172a1a}.legal-doc-back{color:#2563eb;box-shadow:none;cursor:pointer;background:0 0;border:none;border-radius:10px;margin-bottom:16px;padding:8px 12px;font-size:.88rem;font-weight:600}.legal-doc-back:hover{background:#eff6ff;text-decoration:underline}.legal-doc-prose{color:#334155;font-size:.9rem;line-height:1.55}.legal-doc-prose h1{color:#0f172a;letter-spacing:-.02em;margin:0 0 8px;font-size:1.35rem;font-weight:800}.legal-doc-updated{color:#64748b;margin:0 0 18px;font-size:.82rem;font-weight:600}.legal-doc-prose h2{color:#1e293b;margin:22px 0 8px;font-size:1rem;font-weight:700}.legal-doc-prose p,.legal-doc-prose ul{margin:0 0 12px}.legal-doc-prose ul{padding-left:1.2rem}.legal-doc-prose li{margin-bottom:6px}.legal-doc-prose a{color:#2563eb;text-underline-offset:2px;font-weight:600;text-decoration:underline}.auth-whatsapp-placeholder{text-align:center;color:#475569;background:linear-gradient(#f8fafc,#f1f5f9);border:1px dashed #cbd5e1;border-radius:16px;justify-items:center;gap:12px;padding:20px 12px;display:grid}.auth-whatsapp-placeholder p{margin:0;font-size:.9rem;line-height:1.5}.app.app--staff{--staff-page-bg:radial-gradient(circle at 10% 10%, #e0f2fe 0%, #eef2ff 35%, #f8fafc 100%);--staff-card-bg:#fffffff0;--staff-card-border:#94a3b838;--staff-card-shadow:0 4px 6px #0f172a0a, 0 22px 50px #0f172a14;--staff-text:#0f172a;--staff-muted:#64748b;--staff-label:#334155;--staff-input-bg:#f8fafc;--staff-input-border:#e2e8f0;--staff-table-head:#f8fafc;--staff-table-border:#e2e8f0;--staff-table-text:#1e293b;background:var(--staff-page-bg);width:100%;min-width:0;max-width:min(580px,100%);color:var(--staff-text)}.app.app--staff[data-staff-theme=dark]{--staff-page-bg:linear-gradient(165deg, #0f172a 0%, #1e293b 45%, #0f172a 100%);--staff-card-bg:#1e293beb;--staff-card-border:#47556980;--staff-card-shadow:0 8px 40px 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textarea,.app.app--staff select{background:var(--staff-input-bg);border-color:var(--staff-input-border);color:var(--staff-text)}.app.app--staff .table-wrap{border-color:var(--staff-table-border);background:var(--staff-input-bg)}.app.app--staff .data-table.data-table--wide{min-width:520px}.app.app--staff .data-table th,.app.app--staff .data-table td{color:var(--staff-table-text);border-bottom-color:var(--staff-table-border)}.app.app--staff .data-table th{background:var(--staff-table-head)}.nav-trigger{color:#fff;background:#0f172a;border-radius:14px;flex-shrink:0;width:48px;min-width:48px;height:48px;padding:0;position:sticky;top:8px;box-shadow:0 4px 14px #0f172a40}.nav-trigger:hover{filter:brightness(1.08)}.staff-float-root{z-index:100;pointer-events:none;width:100%;max-width:100%;height:0;position:relative;overflow:visible}.staff-float-root .nav-backdrop.nav-backdrop--open,.staff-float-root .nav-drawer,.staff-float-root 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(width<=380px){.dashboard-metrics-grid{grid-template-columns:1fr}}.profile-page-card{padding:0;overflow:hidden}.profile-page-header-row{border-bottom:1px solid var(--staff-table-border);justify-content:space-between;align-items:flex-start;gap:12px;padding:18px 18px 16px;display:flex}.profile-page-hero{align-items:center;gap:14px;min-width:0;display:flex}.profile-page-icon{color:#0f172a;background:linear-gradient(#fde047,#facc15);border-radius:16px;flex-shrink:0;place-items:center;width:56px;height:56px;display:grid;box-shadow:0 4px 14px #eab30859}.profile-page-title{color:#0f172a;letter-spacing:-.02em;margin:0 0 4px;font-size:1.35rem;font-weight:700}.profile-page-subtitle{color:#64748b;margin:0;font-size:.88rem;line-height:1.4}.profile-page-header-actions{flex-shrink:0;align-items:center;gap:8px;display:flex}.profile-edit-open{padding:10px 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.staff-btn-secondary:hover{background:#0f172a24!important}.request-status{color:var(--staff-table-text,#1e293b);font-size:.8rem;font-weight:600}.request-status--google-opened{color:var(--staff-table-text,#1e293b)}.lifecycle-modal-backdrop{z-index:200;background:#0f172a73;justify-content:center;align-items:flex-start;padding:24px 14px;display:flex;position:fixed;inset:0;overflow-y:auto}.lifecycle-modal{width:100%;max-width:440px;max-height:min(90svh,720px);margin-top:4px;overflow-y:auto}.lifecycle-modal-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px;display:flex}.lifecycle-modal-header-actions{flex-shrink:0;align-items:center;gap:2px;display:flex}.lifecycle-modal-refresh{box-shadow:none;min-width:0;color:var(--staff-text,#0f172a);background:0 0;border-radius:12px;padding:8px}.lifecycle-modal-refresh:hover:not(:disabled){background:#94a3b826}.lifecycle-modal-refresh:disabled{opacity:.45}.lifecycle-modal-refresh--spinning svg{animation:.75s linear 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8px;font-size:.95rem}.lifecycle-timeline{flex-direction:column;gap:0;margin:0;padding:0;list-style:none;display:flex}.lifecycle-timeline-item{border-bottom:1px solid var(--staff-table-border);gap:4px;padding:10px 0;display:grid}.lifecycle-timeline-item:last-child{border-bottom:none}.lifecycle-timeline-empty .lifecycle-timeline-event{color:var(--staff-muted);font-weight:500}.lifecycle-timeline-time{color:var(--staff-muted);font-size:.78rem}.lifecycle-timeline-event{color:var(--staff-text,#0f172a);font-weight:600}.lifecycle-timeline-meta{color:var(--staff-muted);word-break:break-all;font-family:ui-monospace,monospace;font-size:.72rem}.lifecycle-feedback-list{flex-direction:column;gap:12px;margin:0;padding:0;list-style:none;display:flex}.lifecycle-feedback-meta{color:var(--staff-muted);margin:0 0 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.review-template-code{background:#47556973}.review-template-form{border-bottom:1px solid var(--staff-card-border,#94a3b838);flex-direction:column;gap:1rem;margin-bottom:1.75rem;padding-bottom:1.5rem;display:flex}.review-template-form-title{color:var(--staff-text,#0f172a);margin:0;font-size:1rem;font-weight:700}.review-template-var-row{flex-direction:column;gap:.5rem;display:flex}.review-template-var-label{color:var(--staff-muted);font-size:.8rem;font-weight:600}.review-template-chips{flex-wrap:wrap;gap:.5rem;display:flex}.review-template-chip{cursor:grab;border:1px dashed var(--staff-card-border,#94a3b873);color:var(--staff-text,#0f172a);background:#6366f114;border-radius:8px;padding:.4rem .65rem;font-family:ui-monospace,monospace;font-size:.8rem}.review-template-chip:active{cursor:grabbing}.app.app--staff[data-staff-theme=dark] .review-template-chip{background:#6366f126;border-color:#6366f159}.review-template-body-input{resize:vertical;width:100%;min-height:200px;font-family:inherit;line-height:1.45}.review-template-body-input::placeholder{color:var(--staff-muted);opacity:.85;white-space:pre-wrap}.review-template-checkbox-row{cursor:pointer;align-items:flex-start;gap:.5rem;display:flex}.review-template-checkbox-row input{box-sizing:border-box;flex-shrink:0;width:18px;height:18px;margin:0;padding:0}.review-template-checkbox-row span{flex:1;line-height:1.35}.review-template-form-actions{flex-wrap:wrap;align-items:center}.review-template-list-heading{margin:0 0 .75rem;font-size:1rem;font-weight:700}.review-template-pick-select{border:1px solid var(--staff-card-border,#94a3b859);background:var(--staff-card-bg,#fff);width:min(420px,100%);max-width:100%;color:var(--staff-text,#0f172a);border-radius:8px;padding:.5rem .65rem;font-size:.95rem}.review-template-pick-hint{color:var(--staff-muted);margin:.5rem 0 0;font-size:.8rem}.ask-review-modal .lifecycle-modal-body{padding-top:.25rem}.ask-review-modal-customer{margin:0 0 1rem;font-size:.95rem}.ask-review-modal-phone{color:var(--staff-muted);font-weight:400}.ask-review-template-label{flex-direction:column;gap:.35rem;display:flex}.ask-review-template-select{width:100%;max-width:none}.ask-review-modal-hint{margin-top:.5rem}.ask-review-modal-actions{flex-wrap:wrap;margin-top:1.25rem}.signup-otp-modal{max-width:460px}.signup-otp-modal-body{padding-top:.25rem}.signup-otp-subtitle{margin:0 0 .45rem;font-size:.92rem}.signup-otp-input-wrap{margin-top:.75rem}.signup-otp-input-wrap input{text-align:center;letter-spacing:.22em;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-size:1.2rem;font-weight:700}.signup-otp-actions{margin-top:1rem}.business-details-modal{max-width:520px}.business-details-body{padding-top:.25rem}.business-details-actions{flex-wrap:wrap;margin-top:14px}.business-end-date-field{min-width:180px;color:var(--staff-label,#334155);gap:4px;font-size:.82rem;font-weight:600;display:grid}.renewal-intent-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.renewal-intent-actions .staff-btn-primary,.renewal-intent-actions .staff-btn-secondary{gap:6px;padding:6px 10px;font-size:.78rem}.ask-review-send-spinner{animation:.75s linear infinite lifecycle-modal-spin}button.ask-review-send-btn:disabled{opacity:1;cursor:wait}